At Ryujin Dragon, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or contact us.
- Payment Information: For order processing, we collect payment information through our secure payment gateway, which encrypts and protects your data.
- Non-Personal Information: We automatically gather non-identifiable information, such as your IP address, browser type, and browsing activity on our website, to enhance your shopping experience.
2. How We Use Your Information
- Order Processing: To process and fulfill your orders, communicate updates, and handle transactions.
- Customer Support: To respond to your inquiries, provide support, and address any issues you may encounter.
- Marketing and Communications: With your consent, we may send occasional promotional emails or updates about new products and offers. You can opt out at any time.
- Site Improvement: Non-personal information helps us improve website functionality and understand user behavior.
3. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted service providers (such as payment processors and shipping companies) solely to complete orders and improve our services.
- Legal Obligations: We may disclose information if required by law or in response to legal requests to protect our rights or enforce our policies.
- Business Transfers: If Ryujin Dragon undergoes a merger, acquisition, or asset sale, customer information may be transferred as part of the transaction.
4. Data Security
- We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
- While we strive to use the best means to protect your data, no online transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
- Cookies: Our website uses cookies to personalize your experience, retain preferences, and monitor site performance. You may choose to disable cookies in your browser, though this may impact functionality.
- Analytics: We use analytics tools to collect non-identifiable visitor information to better understand site usage and optimize our services.
6. Your Rights
- Access and Correction: You may request access to the personal information we hold about you and correct any inaccuracies.
- Deletion: You can request the deletion of your personal information, subject to legal and operational retention requirements.
- Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by following the link in the email footer.
7. Children’s Privacy
- Our website and services are intended for adults only. We do not knowingly collect personal information from children under 18. If we discover such data, we will delete it promptly.
8. Changes to This Privacy Policy
- Ryujin Dragon reserves the right to update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page.
9. Contact Us
If you have questions or concerns about our Privacy Policy, please reach out to us at care@ryujindragon.com